PLEASE READ THIS DOCUMENT CAREFULLY.
This is a legal agreement between you and WTR Computer Sales where YOU ARE AGREEING TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT
This Agreement states the terms and conditions upon which WTR Computer Sales offers its products and services.
No Price Protection or Stock Rotation:
WTR Computer Sales does not offer any type of price protection or stock rotation. We often drop prices suddenly and without notice.
We diligently strive to provide as accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, we make no warranty expressed or implied with respect to accuracy of the information, including price, descriptions, specifications, and/or quantities. Both the product and manufacturer names are used only for the purpose of identification. Pictures are representational only. Packaging of actual unit may vary.
NSF Policy: Any returned check will disqualify the account from any future Company Check Privileges and may be liable for triple damages, service fees, collection fees and attorney's fees.
Credit Cards: All orders must be shipped to the billing address of the credit card.
Prices: All prices are quoted from Jeffersontown, Kentucky 40299, USA.
International Shipments: We do not ship to International customers.
You Pay Shipping Charges:
When you place an order, after you get to the final confirmation page, we will immediately email you a confirmation of your order. Should you discover any errors, please contact us immediately. Freight charges may be blank on the confirmation. Once freight charges are calculated and the order has shipped, we will email you again with shipping charges and tracking numbers.
Refused Shipments: If a shipment is refused for any reason, customer is responsible for the freight charge incurred. WTR Computer Sales also reserves the right to charge a 20% restocking fee (which we also may choose to waive).
Manufacturer Direct Warranties: If there is a Manufacturer Direct Warranty, we require that you return the unit direct to Manufacturer, unless the unit was DOA (within 7 days after receipt).
Warranty Limitations: WTR Computer Sales cannot warrant an item that has been improperly used or physically damaged.
RMA's: RMA Numbers are valid from 14 days after issuance. After you get an RMA number, please send the item(s) in immediately.
Fitness of Purpose:
WTR Computer Sales cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate a sample unit to determine by their criteria whether a product will work in their configuration. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. In cases like this it is your responsibility to make sure the product will work. We are unable to take parts back because they will not work in certain brand product but function correctly in others.
Defective Products: Any damages arising from a defective product to be limited to a refund of the purchase price only.
Defective items will be replaced with either a repaired or refurbished unit (even for DOA's). If no replacement unit available within 30 days, we will issue a credit memo. Credits expire 6 months after date of issuance. A credit memo can be refunded if not used on an order for 30 days. Refunds will be issued via the original payment method used for the purchase. RMA credits are for product only and do NOT include any reimbursement for shipping charges.
All Sales are Final: All sales are final. Returns of product, other than with defect, are subject to a 20% restocking fee. No returns are allowed after 14 days after receipt.
48-hour Grace Period for Returns: Returns are allowed, but only within the first 48 hours after receipt, for any orders that are not to your expectation. Returns after this time are at the complete discretion of WTR Computer Sales and will incur a substantial restock fee.
Damaged Items or Missing Parts: Damaged items or missing parts / accessories not as advertised must be reported within 7 business days of receipt of product.
Warranty Repair: Any items sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fee should we find a returned item in working condition.
Defective Item Return: Customer MUST CAREFULLY PACK defective items being returned, as if they were new and working, with ALL originally included parts and accessories. FAILURE TO DO SO may invalidate both the RMA and the warranty.
LIMITED WARRANTY: Warranties may be limited on some items. Please check our sales literature and your invoice to verify the warranty is as expected.